Better Merch: Branded with Purpose


Who We Are
Better Merch is a 100% Australian, female-owned social enterprise transforming the way businesses buy branded merchandise. Our mission? To create employment for neurodivergent Australians while reducing environmental waste in the promo product industry.

Core Capabilities

  • Branded Merchandise Solutions – eco, fast, and fit-for-purpose
  • Custom Online Merch Stores – built to scale, easy to manage
  • Order Fulfilment & 3PL Services – managed in-house with inclusive employment
  • Sustainable Packaging & Sourcing – from FSC-certified boxes to locally made gear
  • Artwork & Content Support – inclusive creative roles for neurodivergent team members

Technology & Process
Our purpose-built platform supports visual workflows and automated order processing, enabling structured roles ideal for remote or neurodiverse workers. We use Trello and Zoho to track and manage client orders efficiently.

Our Clients
We work with:

  • ESG-aligned corporates
  • Government departments
  • Education providers
  • Construction & facilities firms
  • Purpose-driven events & causes

Social Credentials

  • Advisory board with diverse expertise
  • Working towards Social Traders certification
  • Impact reporting aligned to client ESG needs
  • Measurable job creation & inclusion outcomes

Expanded Product & Service Offering
At Better Merch, we deliver end-to-end solutions tailored to purpose-led organisations and ESG-driven procurement. Our capabilities include:

  • Merchandise Sourcing & Branding - Access to thousands of promotional products with full customisation and decoration options including print, embroidery, and engraving.
  • Product Strategy & Merch Campaign Planning - We help design campaigns that align with brand values, audience engagement, and sustainability goals.
  • Eco-Conscious Product Consulting - We guide clients through sustainable material choices, low-waste options, and reusable product designs.
  • Custom Merch Portals - Fully branded online stores that streamline merchandise ordering for staff, stakeholders, or events.
  • Kitting & Gifting Solutions - Purposefully curated gift bundles with sustainable packaging and carbon-aware delivery options.
  • Storage & Fulfilment - National logistics and 3PL capabilities, including pick-and-pack, inventory management, and tracked dispatch.
  • Design & Artwork Services - Inclusive creative services including product mockups, packaging design, and impact reports.
  • Impact Advisory & Education - We educate clients on the social and environmental impacts of their purchases and how they can reduce waste, rebrand existing items, and report ESG outcomes.

We work closely with clients to transform their merchandise from a promotional cost to a purposeful investment.